It can be difficult to stop someone from attempting friendly fraud. However, you can reduce the chances of it resulting in a chargeback by streamlining your process for dealing with these situations so it is less of a burden on your business. Any of the tips below may not have a significant affect when implemented alone, but, when combined, the credit card issuing bank will have a more difficult time refuting your challenge.
Many e-commerce merchants are learning that having quality products, low prices, and a friendly team of customer service representatives does little good for their conversion rate if their website is slow to load, hard to use, or unable to work on mobile devices. Plus, if customers cannot find you online, you are missing out on sales as well.
As an international business owner, you or your employees will likely encounter customers who speak a different language. However, there may be ways to work with these language barriers so you do not have to turn away these customers as well as the profit. Here are five ways you can help customers worldwide.
As an e-commerce merchant processing credit cards with Instabill, you want all of your technical problems solved and questions answered immediately. We get it — your business depends on it! However, the Instabill Tech Team has a process to answering inquiries that will result in having your issues addressed in a much more timely and organized manner.
Purchasing Viagra® in a drugstore can be utterly mortifying. However, purchasing the same little blue pill over the Internet can leave a man wondering if what he bought was counterfeit. As an online pharmacy merchant, you have your own obstacles to overcome and Pfizer is making it even more challenging by selling Viagra® online.